

Check the instruction manual of your computer or TV for model-specific information. Submitted: 4 years ago.IMPORTANT: When connecting a laptop computer you may need to press a function key combination ( such as Fn+F7) for the computer to output the video signal. Technician's Assistant: Anything else you want the Printer Expert to know before I connect you? The message has popped up a few times since, but when I move my mouse and wake up the system, it functions properly. I moved a few things around, and the monitor fired up and worked fine. I put everything back in place on my desk, and it gave me the message. I got the new monitor, hooked it all up, and it worked great. Technician's Assistant: How long has this been an issue? What happened right before this popped up? Is the Operating System referring to Windows? I am running Windows 10.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running? Technician's Assistant: Can you guesstimate how old your HP is? And just to clarify, what's the exact model? It's an HP 23es monitor less than (1) year old. Tells me to check cable connection and source. Monitor is displaying a message: HDMI inactive and VGA inactive.
